Terms and Conditions

Payments and Orders

We accept most major credit / debit cards, including: Visa; Mastercard; Swith; and Solo. Payments are taken through our secure Paypal page, where you can choose to pay via an existing Paypal account or by credit/debit card.

Please see www.paypal.com for information on PayPal payments.

The actual price charged to customers outside of the United Kingdom will be subject to the exchange rate applied by the customer’s credit or debit card company.

Privacy

We understand that your privacy is important and we will treat any personal information you provide to us as confidential. 

www.oneiroiapparel.com is a safe website, and features a secure check out and payment facility, protecting all personal/financial data obtained during the order process. We use the latest in Secure Server Technology (SSL – 256bit encryption) to ensure that all of your personal and transactional information is protected to the highest standards.

All information obtained during the check out process will not be shared, sold, or revealed to any entity outside of Oneiroi Apparel. We may use your email address to send information on future releases, promotions, and events. If you wish to avoid such emails please follow the steps outlined in our emails/ check out process.

Cookies

We use cookies to improve the quality of service that we provide. Cookies are tiny text files that identify your computer to our server. These cookies in no way allow us access to your computer and do not store any details relating to you or your debit or credit cards. They are used to record the areas of the site that you have visited and for how long, which provides us with useful usage information that helps us make our site more accessible to our users in line with their needs.

Information on deleting or controlling cookies is available at www.aboutcookies.org.

Product Information

We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.

All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are UK sizes. Please refer to the size guide for clarification.

We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions.

Prices are subject to change without notice. Prices are inclusive of VAT (where applicable).

Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.

We continually update our online store. From time to time our retail stores may run special local promotions (which may not be available on our website) or we may offer special discounts online that are not available in the retail stores. Some website promotions may not be available to customers in particular jurisdictions.